If you are experiencing performance issues with the app, the following troubleshooting steps can also be used:
- Logging out and logging back in
- Powering your phone off and on
- Deleting and reinstalling the app
Powerwall
Download the Tesla app and explore the available features:
Power Flow
Monitor your Powerwall and home energy use in real time and receive notifications about utility power outages.
Self-Powered
Track how much energy you generate with Powerwall, which reduces your reliance on utility grid power.
Energy Usage
View a live graph of your daily, weekly, monthly or annual energy generation and consumption for full visibility into your home’s energy ecosystem.
Backup History
View a history of utility power outages. You can track the day and duration of the outage.
Customize
Select between two modes: Self-Powered or Backup Only. By selecting Self-Powered mode, Powerwall will store solar during the day and power your home at night. You can also set a backup reserve. If you anticipate an outage due to bad weather, you can select Backup Only and reserve 100% of Powerwall if it occurs.
Solar
Download the Tesla app and explore the available features:
Solar Production
View your system production and energy flow in real time, including live graphs by selecting ‘My Home.’
Energy Impact
Monitor your energy offset and solar usage by selecting ‘Impact.’
Energy Usage
Combined with Powerwall, you can track your home energy consumption by selecting ‘Energy Usage’ if applicable.
Referral Program
Share your unique referral link with potential owners to earn exclusive rewards when they purchase or subscribe to solar panels.
Powerpack
Powerpack owners are granted access after commissioning by the Tesla team.
Power Flow
Monitor your Powerpack, solar and site energy consumption in real time.
Energy Usage
View a live graph of your daily, weekly, monthly or annual energy generation and consumption, as well as Powerpack charge and discharge activity.
Power Outage Notification
Receive real-time notifications of power outages and know when Powerpack begins powering your site.
Powerpack owners should submit any inquiries about the Tesla mobile app experience via the Online Support and Ticketing Portal.