Frequently Asked Questions About System Performance
What should I do if I suspect damage to my Solar Roof?
As a Solar Roof owner, you should never climb or walk on top your roof to avoid danger of slipping, falling and injuring yourself. If you suspect that your Solar Roof needs assessment or repair, contact a Tesla-certified solar technician.
If severe damage to your system has occurred, you will likely notice measurable performance issues. If you experience a significant drop in energy production, follow the troubleshooting steps for your system.
Can any equipped solar technician perform service on my Solar Roof?
No. Solar technicians must complete approved training to become a certified Tesla Installer or an employed installer from Tesla. Hiring a solar technician who is not trained directly by Tesla may impact your Solar Roof warranty.
Can my production change over time?
The process of converting solar energy will cause system efficiency to degrade by approximately 0.5% each year. This is typical for every solar system and is accounted for when designing your system. Changes in solar production often depend on the equipment installed on your home. Tesla only installs high-quality equipment for your Solar Roof in order to provide you with the most competitive solar system on the market.
Additionally, the equipment installed on your home is accompanied by manufacturer warranties to ensure your Solar Roof meets industry standards. Optimize your Solar Roof production and reduce your utility consumption by understanding the factors that affect system performance.
Can solar offset 100% of my consumption?
Depending on a variety of factors, some systems can offset 100% of consumption. Your Tesla solar system is configured based on your solar needs, including factors such as aesthetics, cost-savings and production output. Over time, your energy usage may change, potentially impacting the ratio of energy supplied by your Solar Roof.
Additionally, seasonal changes, such as adjusting heating or cooling in your home, decorating your home for the holidays or changing your electric vehicle charging schedule may temporarily affect your utility consumption. Changes in the number of family members living in your home, additional appliances or building renovations typically result in more permanent changes to your energy usage. Regardless of your current energy usage, any amount of solar energy produced will be reducing the amount of energy you purchase from your utility company.
What should I do if my inverter needs service?
To ensure that your solar system is designed to produce clean energy for decades, Tesla designs your system with high-quality equipment. However, basic troubleshooting is expected on occasion. View your Tesla Solar Inverter owner documents to learn more. If your system was installed by Tesla, you can schedule service using the Tesla app.
Can my Solar Roof still operate during a power outage?
Even if you have Solar Roof, a power outage in your area can cause your home to lose power. For safety reasons, solar equipment is required by law to shut down during a power outage. To maintain power and continue generating energy during an outage, purchase Powerwall to pair with your solar system.
After installation, can I replace static tiles with energy-producing tiles to increase my system’s production?
Before installing your Solar Roof, Tesla works with you to ensure that your home’s system is designed for optimized energy production. Once your system in installed, static tiles cannot be replaced with additional energy-producing tiles.