Tesla App Support

With the Tesla app, you can access your Tesla vehicle and energy products from anywhere. Download the app for iOS and Android, and sign in with your Tesla Account email address and password.

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Vehicles

To use the available features in the Tesla app, your vehicle must be delivered and you must have mobile app access enabled. If you have placed an order and are preparing to take delivery, you can access your Tesla Account and explore videos from the app.

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Access Vehicle and Climate Controls

Lock and unlock with phone key, manage climate controls and check for software updates. In cold weather conditions, precondition and defrost your vehicle directly from the app.

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Stay Charged

Check your range from anywhere, set your charge limit and view your charging history. On the road, use the app to find charging stations near you.

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Manage Payment and Account Information

Make payments and keep track of your charging and Shop order history. Add payment methods for your Tesla products.

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Schedule Service and Roadside Assistance

Schedule service and track your appointment status. In emergency situations, request roadside assistance in seconds. Diagnostic and location data is used to help you as fast as possible.

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Purchase Upgrades and Accessories

Purchase over-the-air upgrades and subscriptions to add additional features and functionalities to your vehicle. You can also find the latest accessories for your vehicle.

Energy

To access the Tesla app, your energy products must be installed and powered on.

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Customize and Control Powerwall

Use various control modes and features to meet your specific energy needs. Customize how your Powerwall is charged and discharged with control modes such as Self-Powered, Time-Based Control, Storm Watch and more.

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Monitor Energy Production

View your solar system’s energy production and home usage. The Tesla app displays a real-time power flow, illustrating how your Powerwall, grid connection and solar system work together to provide energy to your home.

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Set Backup Reserve During Grid Outages

Enable your Powerwall to provide backup energy protection in the event of a grid outage. Customize your reserve percentage based on your personal energy needs and security outlook.

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Troubleshoot and Request Service and Support

Use the Tesla app to request service and troubleshoot your solar panels or Solar Roof system. You can also access owner documents, view frequently asked questions and browse additional support articles to learn more about your energy products.

Loot Box and Tesla Shop

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Loot Box

View and share your referral link with family and friends. Energy referral links are accessible upon installation of your Solar Roof or Solar Panels system.

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Explore Tesla Shop

Tesla Shop is fully available in the app. Purchase charging equipment, vehicle accessories, Tesla branded merchandise and more.

Frequently Asked Questions

How do I troubleshoot the app?
If you are experiencing performance issues with the app, follow these steps:

How can I connect my vehicle to the Tesla app?
Your vehicle must be associated with your Tesla Account to connect be paired to with the app. If you recently purchased your vehicle, learn more about adding and removing products.

How can I switch products in the app?
Switch to a different product, swipe left on your vehicle or energy home screen.


Video Guides

Find the latest videos on Tesla Video Guides to learn all about your vehicle and energy products.

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